Summary
Why is this happening?
Disclaimer
How do I know which fix to use?
Which article should I start with?
Solutions
- Services not installed
- Services not running
- Permissions settings
- Service failed
- Database corruption
Summary
When you open your software, open an exam, back up database, or save you're getting a SQL Server Error.
The wording after SQL Server Error: 80004005 may be different than the wording presented here depending on the cause of the error, but essentially the error means that your database is not communicating with the software and therefore, MyoVision will not function properly.
SQL is the database language in which your MyoVision patient database is stored. The SQL Server Error 80004005 encompasses many different communication errors that can happen between the MyoVision software, your computer, and the SQL Server. This document will present the many different causes and potential solutions for the SQL Server 80004005 error.
Disclaimer
MyoVision will not be held liable for any damage done to your computer. MyoVision highly recommends you have a professional tech support person on staff to handle these issues and assist your process through the steps outlined in these articles, as some of them involve modifying your computer’s registry, or other advanced features that can severely damage the functionality of your computer if not done properly. MyoVision recommends that only your professional technical support person follow the steps in the articles marked “Advanced,” because these fixes can be highly detailed and involve complicated and time-consuming procedures that you may not feel comfortable doing yourself.
MyoVision highly recommends you back-up all your files and registry before beginning these articles. To back-up the files on your computer look at the detailed instructions here: http://windows.microsoft.com/en-US/windows-vista/Methods-for-backing-up-your-files. To back-up your registry before modifying, look at the detailed instructions here: http://windowsxp.mvps.org/registry.htm. MyoVision does not accept responsibility for any damage done to your computer while attempting to correct any error.
Which article should I start with?
We suggest you start with the first three articles. First, check to make sure SQL Service is installed and running, and then check to make sure you have adequate Permissions. If the problem persists, continue in order through the rest of the articles, until the error message stops and you are able to use your MyoVision software, or contact MyoVision Technical Support by hitting the chat button, sending us a message, emailing us at support@myovision.com or, call 1-800-969-6961 option 2.
NOTE: It is important that you log in as the administrator on your computer before attempting any of the following articles. Most require you to have Admin permissions, and some require you to download files from the internet. See the first article under “Permissions settings” for further information.
Solutions
The following are the most common reasons and solutions for the SQL Server Error 80004005. The best strategy is to go through these articles in the order they are presented here until you are able to successfully use your MyoVision software.
1. Service not installed 2. Service not running 3. Permissions settings (most common issue)
- Check to make sure you have logged in as an administrator on your Windows computer.
- Grant “sysadmin” rights to all users on your SQL Server
- When SQL Server 2005 Express and SQL Server 2005 Express Service Pack 3 (SP3) fails to update or install (Advanced)
- When SQL Server 2005 Express and SQL Server 2005 Express Service Pack 3 (SP3) fails altogether
- When you get an MSXML error message during install of MyoVision software (Advanced)
Additional Dos and Don’ts of SQL
Here’s a list of things that we’ve discovered help your computer and your SQL server run better. If you follow these Dos and Don’ts, you’re less likely to have further problems with your software.
1. Windows will sometimes prompt you to compress your files when you are running out of room on your hard drive. DON’T compress. The compression of your files will damage your SQL database files and make it impossible to open your saved screenings.
2. DO update your computer regularly. Check regularly for updates and give your computer time to download and install these updates at least once a week.
3. DO backup your database regularly (daily backups are suggested). You’ll be happy to have your scans backed up should disaster strike.