SQL Error Code 10 - Service Not Installed

Table of Contents


This article will take you through the process of determining whether or not you have the "SQL Error Code 10 - Service Not Installed" error as well as how resolving the error to restore access to your data.

Other SQL Errors

If you have one of the errors shown below please click on the image or the link above the image to be taken to the correct support article for your error.

SQL Error Code 20 - Database not Attached
SQL Error: 'SA' Login Failed

Troubleshooting SQL Error Code 10 - Service Not Installed

Click through the steps in the tab below to check if your SQL Server is installed, as well as how to re-install SQL Server if it isn't.

Step 1: Check That SQL Server is Installed

First we will check to see if the SQL service is installed on the computer.

  1. Open the Setup menu and select the Database option.
  2. Inside of the Window that opens click the Local Services button.
  3. A Warning Prompt will appear when you click the Local Services  button. Select Yes inside of the prompt to continue.
  4. When the services window opens look for the SQL Server (PBI_MYOVISION) service. (On some computers it is listed as SQLEXPRESS)
  5. If the service is missing move to Step 2: Installing SQL Server 2014.
  6. If the service is located on the list. Make note of the name of your SQL Server service. Back in the Database Setup of the MyoVision software check to make sure that the service name matches the name of your service.
  7. If you are running a network database instead of (local) it should say the name of network server. 

Step 2: Install SQL Server 2014

Once you have verified that the SQL service is not installed on the computer, the next step is to use the SQL Server install file that comes with MyoVision to get SQL Server 2014 installed an setup.

  1. Navigate to C:\\Winscan98\SSE2014 then look for the Setup file.
  2. Right-click SETUP.EXE and select Run as administrator.

  3. Choose the New SQL Server stand-alone installation option.
  4. Choose the Perform a new installation of SQL Server 2014 optionThen, click Next.
  5. After the installer runs its checks, check the box next I accept the license terms.
  6. On the Feature Selection screen click the Select All button, then click Next.
  7. On the Instance Configuration screen select the Named Instance option. Name the instance PBI_MYOVISION, the instance ID should auto-fill to match the name.
  8. Make sure that the Startup type for the SQL Server Database Engine and SQL Server Browser is set to Automatic. Then click Next.
  9. On the Database Engine Configuration screen, select Windows authentication mode if you are using a local database. If you are using a networked database select Mixed Mode and enter "MyoVision01" as the password.
  10. On the Specify SQL administrators page, click Add, Advanced, then Find Now, Scroll down and select Users. Click OK until you're back at the setup window. Then, click Next.
  11. Wait for SQL Server 2014 to finish installing.
  12. When the SQL Server install finishes click Close.
  13. After you click Close move on to Step 3: Test Database.

Step 3: Test the Database

After installing SQL Server 2014 you will want to perform test connection using the MyoVision TestDB function.

  1. In the MyoVision software, open the Setup menu then select the Database option.
  2. In the Database Setup window, click the Test DB button. This button makes a test connection to your SQL Server database.

  3. If the connection was successful the following message should appear, and full access to your patient database should be restored.
  4. Open an exam to make sure that your database is working properly.