How to Add Mobile / Cell Phone Carriers for the Text-to-Mobile Escan Feature


This document shows you how to add mobile carriers for the text-to-mobile Escan feature.

Want to customize your EScan message? See our support article Customize the EScan Message

Before you Begin

  1. Text-to-mobile is only available for customers with Feature Pack G or newer.
    • Not sure what Feature Pack you have? Open MyoVision and look in the lower right corner. If it says Feature Pack G then you have access to EScan.
    • Don't have Feature Pack G? You will need to purchase a software subscription.
  2. IMPORTANT: EScan must be setup to use the text-to-mobile feature.
  3. Make sure you have the latest version of the MyoVision software.

How to Add Mobile Carriers for the Text-to-Mobile Feature

1. Open "Text to Mobile" settings

  • If not currently in an exam in the "Escan Information" window
    • Setup > System > Text to Mobile
  • If currently in an exam with the "Escan Information" window open
    • Click "click here" below "Text to Mobile Carrier:" drop down menu

2. Add a New Carrier

  • Click the "Add New" button
    • Note: If you need to edit a carrier, choose the carrier to edit from the drop down menu then click "Edit"
    • Note: To delete a carrier, choose the carrier to delete from the drop down menu then click "Delete"

3. Enter New Carrier Information

  • Name
    • Enter the name of the mobile carrier (i.e. Verizon, Bell Mobile, ect)
  • MMS Gateway
    • Enter the MMS Gateway of the mobile carrier
      • Not sure what it is? See our support article What Is The MMS Gateway For My Cell Carrier?
      • IMPORTANT: Many small mobile carriers do not support MMS Gateways, if the mobile carrier is not listed call our support team to see if that mobile carrier supports MMS Gateways. 1-800-969-6961 opt 2 (US) 206-448-3464 opt 2 (International)

4. Save the New Carrier

  • Click "Save"
  • If done adding carriers click "OK"
  • If want to add any other carriers, repeat steps 2-4