New Articles

  1. How to Pair your SERIES-5 device with the VisionHUB

    Summary This document shows you how to pair your SERIES-5 (white label) handheld devices to a computer with a VisionHUB. Before you begin Make sure you have the latest version of the MyoVision software. Download here: https://www.myovi...
  2. How to Disable Built-In Laptop Camera for T2 Usage

    Summary This document shows you how to disable a built-in or USB webcam to allow the ThermoVisionT2 software to see the T2. Before you Begin This action is no longer required on current versions of ThermoVisionT2 software, see our suppo...
  3. SQL 10 Error Troubleshooting

    Summary This document shows you how to troubleshoot an SQL 10 error Before you Begin Make sure the Windows account you are logged into has Administrator privileges Check Administrator Privileges if you are unsure. IMPORTANT: ...
  4. Attaching and Replacing ScanVision Electrodes

    This article will guide you on how to properly attach, or replace the electrodes on your ScanVision devices. Regular replacement will ensure proper readings and the prolong the lifespan of your devices.  Supplies: Static Electrodes - You...
  5. Configuring GoDaddy to use with Escan

    Summary This document will walk you through configuring MyoVision Escan to be used with Office365 via GoDaddy. Before you Begin Make sure you have the latest version of the MyoVision software and that it is registered. IMPORTANT : Fea...
  6. Configuring Office 365 to use with Escan

    Summary This document will walk you through configuring MyoVision Escan to be used with Office 365. Before you Begin Make sure you have the latest version of the MyoVision software and that it is registered. IMPORTANT : Feature Pack A...
  7. How do I change where DynaROM Interpretation Reports save to?

    Summary This document explains how to change the default save location for local DynaROM interpretation reports. Before you Begin Make sure you have the latest version of the MyoVision software registered for Feature Pack C or later. Do...
  8. Install SQL Server 2017

    This document instructs you on how to install SQL 2017.
  9. How to setup the MyoVision software to use both SERIES-5 (white label) and 3G/4G (yellow label) devices

    Summary This document shows you how to configure the MyoVision software to work with both SERIES-5 and 3G/4G devices. Before you Begin Make sure you have the latest version of the MyoVision software. Download here: https://www.myovisio...
  10. Binding Devices to the SoloVision

    Summary This document will show you how to bind devices to a SoloVision. This should only apply to devices that have not been previously bound to the SoloVision. If it has been connected before, see our support article about troubleshooting c...