Updated Articles

  1. Fixing the "A Previous Version is Already Running" Error Message

    How to fix the "Version is already running" error that can occur when trying to open the MyoVision software.
  2. Battery Life Deteriorates Faster than Normal

    If you're still using the battery powered ScanVision devices, read this article to make sure you're getting the most out of your battery life.
  3. One device does not appear bound even though the Connect Status light is green

    Having both devices' Select Switch in the same position can confuse the system, affect your scans, prevent you from binding your devices properly, or prevent the system from staying bound.
  4. How to Redo a Motion During a DynaROM Exam

    How to go back and redo a motion during a DynaROM exam.
  5. How can I change the Motions tested during Range of Motion exams?

    This support guide will show you how to change which motion sets are performed during Range of Motion exams.
  6. How Much Amperage is Recommended to Run MyoVision

    Find out how much amperage is recommended for the MyoVision system.
  7. How do I find my MMS Gateway (Text to Mobile)?

    This article will provide you with a list of different Mobile Carriers and their MMS Gateways . NOTE: If you are unable to send message to a specific carrier please email support@MyoVision.com as it might have changed. We do our best to keep...
  8. How Do I Transfer My MyoVision Database to a New Computer?

    Summary This document explains how to transfer your MyoVision settings and database to a new computer. Before you Begin MyoVision is fully compatible with Windows 10 If you are upgrading a current computer to Window...
  9. Why do DynaROM Electrodes Expire?

    This article will explain why DynaROM electrodes have an expiration as well as how to locate the expiration on the package.
  10. Why Isn't My Thermography Device Showing As Connected?

    Is your VisionPort2 or Thermography not showing up as "Connected" inside the MyoVision software? This guide will show you how to troubleshoot this issue.