Popular Articles

  1. One device does not appear bound even though the Connect Status light is green

    Last Updated: 05/17/2019 in Hardware Issues WireFree System
    Having both devices' Select Switch in the same position can confuse the system, affect your scans, prevent you from binding your devices properly, or prevent the system from staying bound.

  2. SQL Error: 'SA' Login Failed

    Last Updated: 04/06/2023 in Software Issues SQL Error
    How to resolve the SQL Error: 'SA' login failed.

  3. Connecting MyoVision Hardware

    Last Updated: 03/26/2021 in First Time Set Up Hardware Setup
    How to connect and setup your MyoVision hardware.

  4. How to Pair your SERIES-5 device with the VisionHUB

    Last Updated: 10/27/2023 in First Time Set Up Hardware Setup
    How to pair your SERIES-5 (white label) MyoVision devices

  5. SQL 10 Error Troubleshooting

    Last Updated: 03/29/2023 in Software Issues SQL Error Error Code 10
    Summary This document shows you how to troubleshoot an SQL 10 error Before you Begin Make sure the Windows account you are logged into has Administrator privileges Check Administrator Privileges if you are unsure. IMPORTANT: ...

  6. Using Wired Thermogrpahy

    Last Updated: 04/17/2018 in Hardware Issues
    Summary This document will instruct you on setting up wired Thermography devices Before you Begin Make sure you have the latest version of the MyoVision software. Download here: https://www.myovision.com/download How Do I Check My S...

  7. Add and Edit Doctor Information

    Last Updated: 11/02/2018 in How do I... General Settings
    Learn how to add, edit, and remove a doctor's information from the MyoVision.

  8. Why Isn't My Thermography Device Showing As Connected?

    Last Updated: 01/07/2019 in Frequently Asked Questions
    Is your VisionPort2 or Thermography not showing up as "Connected" inside the MyoVision software? This guide will show you how to troubleshoot this issue.

  9. How Do I Find My SQL Server Port

    Last Updated: 07/06/2018 in How do I... Database Management
    How to find the port that your SQL Server instance is using.

  10. Why won't my SoloVision/PhysioMonitor connect to my computer?

    Last Updated: 04/20/2018 in Frequently Asked Questions
    This article will help you troubleshoot why your devices won't connect to the computer and provide easy solutions.
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